Archives: Help Center
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Keeping supplies neat, organized, and clean
We pride ourselves on being polite, professional, and presentable at all times before, during, and after cleaning. Take 5 minutes after each home when loading your supplies back into your car and tidy up, clean, wipe and sanitize all of your supplies and equipment. All your supplies and equipment should always look pristine, brand new, clean,…
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How to take before/after photos
During a job, you might need to have documented proof of a situation or condition (either before or after). Please remember the following when taking before/after photos: Take photos of the same area at the same angle to ensure accuracy – see examples
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Google Maps: How to download offline maps
This feature is extremely useful, as it lets you look for directions even when you’re in an area without cell coverage or WiFi. If you have a limited data plan, make sure you are connected to WiFi before starting these steps. Download the Google Maps app to your phone. Open the app by clicking on its…
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Add Help Center to your home screen
Make sure you always have the Help Center pinned to your mobile phone’s home screen. If you do not yet have this shortcut configured on the home screen, follow the steps below depending on your device:
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How to clean Interior windows and Blinds
PLEASE NOTE: We only do the INSIDE of the windows and what is reachable on the 2-step ladder.
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How to clean Doors & Door frames
Best practice: fully wet wipe and dry NOTE: As most doors are a painted surface, please do not over scrub, as we could damage it.
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How to clean inside oven
Make sure the self cleaning cycle was ran the night prior, if it wasn’t please contact the office. DO NOT CLEAN OVEN. Make sure to fully wipe: All the inside walls All the racks The inside of the door
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How to clean a refrigerator
If cleaning the refrigerator is on the work order, please check it first to make sure it can be done. PLEASE NOTE: The refrigerator has to be at least 75% empty. If not, DO NOT CLEAN it and contact the office. When finished with the inside of the fridge, continue cleaning the kitchen in the order you…
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What should I do before I get out of the car?
Before you get out of your car, make sure you read all the notes about the home you are about to clean. Double-check notes for entry access Read ALL the notes before entering the home so that you are prepared Know exactly what to watch for if there are any pets (for example, cats might…