Customer Follow-Up Script

Hi [customer name]! This is Steven from The Mission Maids. How are you?

Just wanted to give you a call to find out how your experience was with our cleaning.

Do you have any feedback we could use to improve our services?

For your next cleaning, would you like the Standard Level of Cleaning or would you like to customize some?

We have you scheduled for __________________________________________. Does that still work for you?

We’re happy we could help you with [name of service] and we truly appreciate your business. Would you mind taking 30 seconds to leave us a short review on Google?

I can send you the link by email or text message.