Hiring Steps

https://themissionmaids.com/screening-video.html

• It redirects them to Typeform Questions at the end (they answer)

• If qualified, email sent asking for resume
• AI Screens resume
• If Hired, Offer Letter and Contractor Agreement sent out

• Email sent with Supplies and Insurance steps

• Applicant must email BOTH
• Team Support approves

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• Add Prospect as Provider
  
  • Log-in to BK
  • Providers > Add New > Add Individual > Add their information > Click checkbox for both By Email and By SMS > Add
• Hide Unassigned Jobs, Pause their Schedule, and Disable Same Day Jobs
  
  • Click Settings under their Provider profile > Under Show unassigned jobs to provider? > No > Under Turn off this provider or team from being booked by any customer but can be booked by admin/staff only? > Yes > Under Turn off this provider or team from being booked for same day jobs? > Yes > Save
• Set Default Location
  
  • Provider > Settings > Forms > Locations
• Disable Schedule from showing up as a schedule option during booking
  
  • Industry > Uncheck box for Home Cleaning

• Policy video and Follow-Up Questionnaire sent in two separate emails (also a text)
• BookingKoala download (email and text with links)

• Log-in to CERTN
• Send out US Unlimited County Criminal
• Click Start Campaign under Background Check step
• Set Status to Waiting
• Await notification that background check has been completed through your email or CERTN account
• Determine whether prospect has passed

• Send the following text message:
  • CONTRACTORS: Hi _____________, we like to set-up a time to speak with our new Cleaning Technicians to make sure all of your questions are answered and to make sure you understand everything correctly about scheduling and what you can expect. We like to have this call before we start sending you bookings.Will _____________ at ____ work for you? Sincerely, Steven The Mission Maids Team Support
• Turn on all notifications of Provider!
• Add Shift just for that day of Orientation for Provider
• Set-up the Google Meet in Google
• Book Orientation in BK with the address of the Orientation and assign to Provider
  • Make sure Zip code of booking is included in their Locations
  • Select Cash/Check under PAYMENT INFORMATION
  • Save Booking

• Click once Orientation Complete
  – Orientation email with outline attachment is sent
  – Contact info added to Quo
  – Provider info added to Kit (starts Technician Tips) and Master Tracking Sheet
  
  
• Go to BK > Hiring > Funnels > Prospect to Provider Flow. Under Schedule Activated, click Start Campaign and set Status to Done
  
  • Click on Provider’s name > click Mark as Onboarded > Yes to “Should we remove prospect from funnel(s)?”
• Activate their Schedule
  
  • Click Settings under their Provider profile
  • Under Show unassigned jobs to provider?
  • Click Yes
  • Under Turn off this provider or team from being booked by any customer but can be booked by admin/staff only?
  • Click No
  • Click Save
  • Under Industry
    
    • Check Home Cleaning
• Update their Wages
  
  • Click Settings under their Provider profile
  • Click Forms > Form 1
  • Update their Wages
• Update their Reimbursements
  
  • Click on Provider’s Profile
  • Select the appropriate Reimbursements
  • Click Update

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